On this page
AI note takers for client calls: what the main apps do
Bots or no bots, free minutes, languages and price: where the apps that write up client calls differ.
Anyone who runs client calls knows the trade-off: take notes and stop listening, or listen and try to remember. AI note takers take the notes for you. They record the call, write a transcript, and turn it into a summary with the action items pulled out.
The nine apps below do much the same core job, so the useful differences are in the details: how the app gets into the call, how much the free plan allows, what the paid plan adds and which languages and devices it covers. Prices are in US dollars.
Getting into the call
Most of these apps work with the three big meeting services, Zoom, Google Meet and Microsoft Teams. The usual method is a bot that joins the meeting as a guest and records it. Fireflies.ai works this way: it can be invited to a live meeting or set to join the meetings in a calendar on its own. It also has a Chrome extension that records Google Meet calls and shows a transcript as the call goes. Otter.ai, tl;dv and Notta also record meetings on these services, and Notta adds Webex to the list. Krisp says it captures conversations in any conferencing tool, including Zoom, Google Meet and Microsoft Teams.
Some people would rather not have a bot in a client meeting, and several apps now record without one. Supernormal describes its note taker as having no bots. MeetGeek offers no-bot recording through a Chrome extension or a desktop recorder. Fathom lets users choose between a bot and bot-free capture, though bot-free capture is a beta feature for Mac.
What the free plans allow
Free plans vary more than anything else in this group, and the limits are where they bite. Fathom's free plan has unlimited recordings and transcriptions, AI call summaries, and clips, playlists and search across calls. Fireflies.ai's free plan has unlimited transcription but limited AI summaries, 400 minutes of storage per team and 20 AI credits. tl;dv's free plan has unlimited video recordings and unlimited transcription in more than 30 languages, but AI notes for only 10 meetings and 10 Ask AI queries.
Others cap the minutes. Otter.ai's free Basic plan gives 300 transcription minutes a month, a limit of 30 minutes per conversation and three lifetime audio or video file imports. MeetGeek's Basic plan gives three hours of transcription a month and keeps transcripts for three months and audio for one. Notta's free plan is the tightest: one seat, 120 transcription minutes a month, up to three minutes per conversation, 50 file uploads a month and 10 AI summaries a month.
Supernormal's free plan runs on credits, with 5 daily credits and 15 monthly credits. Sembly AI and Krisp have trials rather than ongoing free plans: Sembly's covers one meeting hour, and Krisp's lasts seven days.
Paid plans and what they add
Entry prices sit close together. Krisp's Core plan is $8 per user a month and includes the AI note taker without limits, multilingual transcripts and AI Chat, plus an hour a day of accent conversion. Notta's Pro plan works out at $8.17 a month, or $97.99 billed annually, and adds transcript export, transcript translation and custom vocabulary. Otter.ai's Pro is $8.33 per user a month and allows up to 90 minutes per meeting.
MeetGeek's Pro plan is $9.99 per user a month and raises transcription to 20 hours a month. Fireflies.ai's Pro starts at $10 per seat a month, billed annually, and adds video recording, downloads, AI Skills and unlimited integrations. Sembly AI's Basic plan is $10 a month, billed annually, but covers exactly one user; it is aimed at a single practitioner managing up to 25 clients. Every paid Sembly plan includes unlimited capture on Google Meet, Teams, Zoom and Webex, calendar sync and Zapier access.
Fathom's Team plan is $15 per user a month with a two-user minimum, and its advanced call summaries and AI-generated action items sit on Premium. tl;dv's Pro starts at $18 per seat a month, billed annually, with AI notes for unlimited meetings, custom AI note templates, more than 5,000 integrations, transcript search across all meetings and unlimited uploads and storage. Supernormal's Team plan is $20 for 50 credits a month on an annual plan, with no daily credit limits.
Team features cost more across the board. Fireflies.ai puts conversation intelligence and team analytics for admins on Business at $19 per seat a month. Sembly AI's custom meeting note templates are on Pro at $20 per user a month. tl;dv's multi-meeting AI insights are on Business at $29. Supernormal's SSO, audit logs, data retention and admin controls are on Business at $40. Krisp's Salesforce integration is on Advanced at $15 per user a month.
Languages and devices
For calls in more than one language, the range is wide. Sembly AI captures and transcribes in more than 45 languages, and tl;dv transcribes in more than 30. Krisp transcribes 17 languages in real time; its own page claims 96% accuracy. Otter.ai lists English, Spanish, French, German, Japanese and Chinese, with live transcription in several languages and speaker recognition.
On devices, Notta covers the web, iOS, Android, Mac and Windows, and Krisp covers Windows, macOS, iOS and Android. Fireflies.ai, Otter.ai and tl;dv have iOS and Android apps. MeetGeek works through Chrome, and Supernormal lists Windows.
Matching an app to the work
The makers aim these apps at slightly different people. Fireflies.ai pitches its Pro plan at professional individuals and small teams, as do Otter.ai and Krisp. tl;dv aims at individuals and small teams that want AI meeting reports, and its recordings come with a transcript that can be translated and a summary that can be shared. Notta suits consultants, and its Business plan, at $16.67 a month or $199.99 a year with unlimited transcription, is for teams that need a shared workspace and usage reports.
MeetGeek is meant for people with frequent meetings and shared workflows, and its AI Next Steps feature lists the action items from each call. Supernormal is built for agencies: as well as notes, it can generate presentations, images and spreadsheets, and its templates turn meeting notes into client deliverables. Its plans have unlimited projects and unlimited seats that share credits across the team. Krisp's transcripts are searchable, with speaker identification and timestamps, and it can assign the action items it finds to team members.
For someone with a handful of client calls a week, a free plan with no recording cap, such as Fathom's, or a low per-user price may be all that is needed. For an agency or team, the question is which features sit on the team plan, and whether the price per seat still makes sense once everyone is on it.
