Whatfix Names Co Founder Vara Kumar CEO
Whatfix appoints Vara Kumar CEO following the sudden passing of co-founder Khadim Batti.
Whatfix has appointed co-founder Vara Kumar as chief executive officer, effective immediately, following the sudden passing of co-founder and CEO Khadim Batti on September 1, 2026. Kumar, who co-founded the company with Batti in 2014, has led Whatfix’s product and research strategy. He now takes charge of the company’s next phase of growth while maintaining its customer-focused culture. Whatfix provides an AI-native digital adoption platform for enterprises and is used by 600 enterprises globally, including more than 80 Fortune 500 companies.
Leadership Continuity
“Khadim was a visionary leader, a partner, and a dear friend. Over the past twelve years, we built Whatfix on a shared conviction that technology should empower people, not stand in their way. As I step into the role of CEO, our executive leadership team and I remain deeply committed to realizing that vision, supporting our global customers and partners, and building an enduring enterprise anchored in strong fundamentals.”
Platform For Enterprise Software Adoption
Whatfix’s platform is designed for organizations that need employees and other users to work effectively with software in the flow of work. Its tools combine digital adoption, analytics, simulation training, and agents, while using AI and ScreenSense™ to understand user context and intent.
The company says the platform can provide real-time guidance, automate support, identify friction points, and support continuous process optimization. It is aimed at enterprises seeking to improve software adoption, productivity, compliance, and returns from technology and AI investments.
Global Customer Base
Whatfix serves customers across North America, the UK, Europe, Asia-Pacific, and Australia. Its customer list includes Shell, Schneider Electric, Mercedes Benz, Heineken, and UPS Supply Chain Solutions.
The company is backed by Warburg Pincus, SoftBank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments.
From an announcement by Whatfix.
